They’ll ask for your name, phone number, address, and sometimes even your Social Security number along with credit card numbers. But any information you provide will go straight to the scammer. The UPS text scam is a type of phishing scam in which fraudsters send text messages claiming to be from UPS with information about a delivery. The message will typically include fake tracking numbers uss express review or information about a supposed “missed” or “rescheduled” delivery — with a link provided to set a new delivery date. Additionally, other forms of USPS package delivery scams ploy may charge you exorbitant amounts of money just by calling back these numbers. Mostly, the false delivery notification may call back using a number having an area code of 809 or a ten-digit international number.

But don’t worry, this virtual address is our warehouse address, so it’ll come straight to us. After paying thousands of dollars for a plant outside Canada, the shipper DHL did not do their job to deliver on itine. It’s almost 3 weeks now and by the time my plants arrived, they will all be dead.

This is a planned scheme aimed at getting money or valuable thing from you by presenting products, services, gifts, discounts, or investment opportunities that do not exist. Typically, mail delivery fraud looks more or less legitimate, so you should be careful. Your parcels are in safe hands because we have loads of experience in international shipping, so we know what documentation is required with all your shipments. Our commercial invoices, air waybills, address and warning labels tell the courier and customs precisely what’s needed and where it’s going. We provide you with a UK mailing address for you to use as your delivery address when shopping online in UK stores. And once bought, your parcels come directly to our warehouse.

You can only renew your passport online through the U.S. All passport applications submitted by a courier company must be printed out and signed in ink. You must also provide original, physical documents when submitting your application through a courier company. The U.S. Department of State does not intervene or resolve applicant disputes with courier companies. If you believe you are the victim of a crime or there has been criminal activity by the courier company, please contact your local law enforcement office. ConsumerAffairs is not a government agency.

Current hot delivery phishing scams

Many delivery scams start with a text message or an email about delivering a package to your address, according to the Better Business Bureau. These messages often include a "tracking link" that you are urged to click in order to update your delivery or payment preferences.

Many thanks to DHL for their prompt service. I also want to point out that there is some miscommunication going between the DHL Staff.

reviews of a legitimate parcel delivery company

This is the third case of wine that has disappeared, where shippers have chosen to use UPS. In each case the shipper has made us whole, but wine "vanishes." I suspect it’s stolen. A delivery is promised, doesn’t happen, I’m told a date will be proved, it never is. Contact the shipper, they file a claim. I am ultimately made whole, but what a pain. I’ve been listening to "Thank you for your patience while holding" for the last 43 minutes. I don’t think anyone is working at DHL.

Report UPS scams to UPS and other government agencies

The link will direct to a false site where you’ll be asked for personal or financial details, which they will use for purposes of identity theft. Also, the website may act as a Launchpad for computer malware that intercepts sensitive data from the device you are using. If online stores don’t accept cards with a non-UK billing address, we’ll act as your personal shopper and buy your items for you via our BuyForMe service. To do that, just head to our BuyForMe page, fill out the order request form and we’ll do the rest. External links to other Internet sites and listings of private entities on this page are provided as a convenience and should not be construed as the U.S. Department of State or U.S. government endorsement of the entity, its views, the products or services it provides, or the accuracy of information contained therein. The order in which names appear has no significance, and the listings or links may be removed at any time at the discretion of the Department.

  • Yes, click the red x at the top left of the site website and go to another shipping website.
  • But if it’s not “,” it’s a scam.
  • Scammers send millions of these texts hoping for a bite.
  • Messages such as "Congratulations! You have been selected for a free vacation as our esteemed customer" may look appealing.

It’s now to the point where their call center, which is known for expansive phone trees, now refuses to let you reach an operator. If you don’t guess correctly at each step there is no option to reach a human. They will let you email them but no one responds. The only way I got a response in through the Better Business Bureau. I literally never uss express got delivered something to home from this company besides the fact that I was waiting inside for the delivery. They must pay very little to their drivers as they never ring the bell and just leave the notice. Not mentioning packages being sent back to the sender for no reason and in less than 7 days after the abovementioned "delivery".

Did You Get a Text From UPS? It Could Be a Scam!

It is recommended for the professionalism they offer. We hope to continue serving you well into the future and appreciate your business. I recommend ForwardMe often to friends and family and will continue to use it.

Enable two-factor authentication (2FA) on your UPS account

If you haven’t requested updates, don’t click on links. You’re asked to enter too much information. UPS doesn’t need your credit card information or other sensitive data in order to “find” your delivery. Never enter more information than you’re comfortable providing. You’re asked to submit payment information on an unofficial website or by responding to the text. The first red flag is that UPS does not include payment links in text messages. Also, make sure that if you do click on the link, it takes you to the official “” website.

Some will later call back using the address on the package demanding a fee so they can return it to you, while others will go with the package and never appear again. Also, you can install the USPS app on your phone to receive mobile notifications about the status of your expected package. Luckily, with the new, improved security features in most mobile phones, installing apps is much more secure than it was in the past. These attacks are just ordinary voice phishing from a false employee attempting to get personal and important information from you and use it to exploit you.

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A common trick is a fake delivery notification, a fraud that has increased during the rise of online or stay-at-home shopping during the Covid-19 pandemic. You will receive a text message or email claiming to come from U.S postal services or one of the giant delivery companies like UPS and FedEx.